From your Ecwid mobile app, reports are available on the home screen. Reports appear on your Dashboard in your Ecwid admin. Ecwid will also show you the recovered revenue - how much money you get from the customers who returned to your store to complete the purchase. You can compare these two numbers, and if not all visitors end up purchasing your items, you can send the abandoned cart recovery emails. That way you can predict what months are most profitable for your business and fine-tune your ad campaign for the next year. That helps you track your store’s traffic and adjust your marketing strategy if the number of buyers lowers. The number of visitors compared to the previous period. Reports and sales stats in your Ecwid AdminĮcwid provides basic reports of your store, including: To get these data insights, visit your Ecwid admin or install apps to help you make data-driven decisions and improve your store. Where your customers come from, how much money they spend, what products they buy, and how your special offers perform. Thanks to our chatbots, you can now instantly communicate with your website visitors through the Tidio Live Chat and automate a big part of it.To manage your online store effectively, you need to know what’s going on. In that step, you will have to add a short script inside the website settings > overview > SEO settings section of your Ecwid admin panel. Paste the Tidio javascript code into your Ecwid website Then, just copy the JavaScript code to your clipboard.Ģ. You can access a set of instructions with a JavaScript code by clicking the ' Click here' button. To find the installation code, please log in to the Tido panel and head over to Settings > Channels > Installation section in your Tidio panel. Recently, the Ecwid team has released a new Instant site where the home page blocked the loading of javascript codes.Īs a result, in stores that activated the Instant site, the Tidio widget is displayed correctly only on subpages and does not appear on the main page.įollow the steps below to correctly display the widget on the whole website (including the home page). Please, put the Tidio javascript code below all the other scripts.Īfter pressing the Save button, the chat will be added to your website. You can install more than one script into the header meta tags as long as each of them is separated by a line. Open your Ecwid panel and head over to the Website > SEO section. If you don't have a Tidio account yet, look at our article explaining how to create a Tidio account. This method is also available only for paid Ecwid users who have created a Tidio account already. Once the customization steps are finished - you'll be transferred to the Tidio panel, from where you can manage all the incoming messages. If you integrate with Tidio for the first time - you will see the configuration process of customizing your Tidio widget. If your account was integrated with Tidio - you can click on the blue 'go to Panel' button to be transferred into the Tidio panel. If you cannot log in to the Tidio panel or create a new account, you can always find the Tidio app in the Apps > My Apps section in the Ecwid panel and open the app from there again. If you wish to create a new account - you will need to go through the panel customization steps. If you choose to log in to an existing account - a Tidio panel will automatically open for you. If you have an existing Tidio account - you can log in to that account on the left side or create a completely new account by clicking on the blue button to integrate with your site. That step will take you into the login panel. If you're a user on the Ecwid Venture plan or higher - you'll see the blue install button.Ĭlick the install button and confirm the privacy policy by clicking on the install button again. Tidio app can be downloaded only on the Ecwid Venture plan or higher plans.
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